01/2006 - 01/2012
Company: EDB Germany GmbH / Evry As (www.evry.com)
€1,6 Billion T/O (global), 10.000 employees (global)
Reporting to the Business & Technical Consulting Group Director
Assiged to the following projects:
Project - 2007-2012 Senior Management Consultant - Internationale SAP Projekte –
Standorte - Barcelona (project center), Ulm, Milano, Lisbon, Toulouse,
Roles:
SubTeam Project Manager :
- Responsible for various project sub-teams (Team-Lead)
- Experience in Multi-project management
- Chaired international delivery team meetings in German and English
- Developed project RoadMaps and alignement with global project program management
- Management of international and multi-located delivery teams
- Project coordination, project planning (MS Project) und cost estimations of FRICE components
- Preparation of presentations and weekly status reports
Global Template Test Manager
- Preparing the Global Template testing with all countries and alignment of all process teams
- Preparing training to all Key users
- Running workshops for development of Business Scenarios and determination of criteria for sign-off
- Test management - automated test tools
- Responsible for obtaining solution sign-off from all countries.
Roll-Out Manager / Cut Over Manager
- Local team lead für the Roll-out preparations
- Preparation of cut-over in location
- Integration testing with warehouse interfaces
- Cut-Over Simulation Testing
- Roll-out manager für ersten pilot in Germany and Austria
Business Transformation Manager - Organisational Change Management:
- Responsible for the Business Transformation Management / Organisation Management and preparation of the organisatioal changes in 8 countries
- Development and installation of a Computer Based 'Training & Documentation' Portal based on Oracle User Perfomance Kit.
- Development of EU-Help Portal.
- Development of projedt Websites using EpiServer.
- Establishment of project communication strategies, plans and execution thereof
- Training Strategies für Lokale Key User (LKU) & EndUser, roll-out & koordination(Tools: Visio, Oracle UPK (OnDemand)
- Documentation Strategies including prepartion for support organisation
- Stakeholder-Analyse und buy-in von neuen Lösungen
- coordination of Organisational Impact Analysis Workshops und Risk Assessement / mitigations
- Use of SAP Solution Manager, SAP Learning Maps, SAP Tutor
Functional Consultant (SD, MM):
- Process Mapping (Visio BPMN)
- IT/Gap-Analyse an einzelnen Standorten und Optimierung von Geschäftsprozessen, Business Model Mapping, Business Process Reengineering
03/2001 - 12/2005 - Key Account Manager – Europe / USA
Norsk Hydro - IS Partner Norwegen (Spätere Übernahme Evry As)
http://www.avry.com
Reporting to the Key Account Director
Business Development of Key Accounts contracts at all locations in Skandinavien, Europa und USA
- Development of Service Level Agreements including SAP hosting agreement, SAP Application Management agreement, global infrastructure WAN/LAN, Set-up of Germany speaking Desktop-Support und Service solution in Grevenbroich Germany.
- Establishment of Project Charters, Project Change Orders
- Development of Commercial Delivery Agreements and invoicing thereof
- Incidents and explanations regarding SLA non-Conformance with the customer
- Performance and Service Management meetings with the customer
- Bid Management and support with prepartion of tenders
- Establishment of Project Charters, Project Change Orders
- Support to Project Managers with commercial issues and conflict within projects
- Project Steering Group member
- Customer Service Meetings und vorbereitung monatliche Berichte von 'services and
- Development of Commercial Delivery Agreements
- Preparation of Customer events
- Control of Pricing, Margins and Invoicing
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09/1996 - 02/2001 SAP Business Process Expert & Functional Consultant
http://www.yara.com
BPR-Projekt in kompletter Neugestaltung - Standort - Brussels, Belgien
Verantwortungsschwerpunkte
- Optimierung und Abbildung der globalen logistischen Prozesse und Implementierung auf SAP R3 in 8 europäischen Ländern und über 30 Standorten
- Entwicklung und Konfiguration der globalen Vorlage. "FIT/Gap-Analyse"
- Configuration in SAP img
- Development of Erstellung von funktionalen und technischen Anforderungen von der Logistik und deren Abwicklung in dem SAP R/3 ERP System
- Reponsible for Test Management of SD/MM processes using automated and manual methods
- Master data management
- Responsible for cut-Over all SD/MM processes
- Preparation of Functional & Technical Specificatios
- Responsible for the Quality Management im Projekt (Test Management, Data migration, Roll-Out/Cut-Over Manager
- Responsible für Data Migration of all SD/MM processes
- Installation of Pilot global temaplte in German location
- Local Teamleader for the preparation of Roll-Out und Organisational Change Management und Datenmigration Activities in Italien (6 monate)
05/1992 - 08/1996
Vaillant GmbH, England - Head of IS/IT - UK & Ireland Operations
http://www.vaillant-group.com/gruppe/
Reported on the Managing Director
Industry: Consumer Services, Domestic Gas, Public Gas, Service Management, Consumer goods, Consumer service, Building Industry, Manufacturing,
Head of IS/IT Teams und all IT services at all locations
- Development of IS/IT Strategies for the UK operatiopns and future strategic Partners with domestic customer base exceeding 2.000.000 households
- Local Project Manager for roll-out of SAP R/3 and other IS/IT solutions
- Implemenation and training of Total Quality Management, Lean Management and quality circles at all UK locations
- Implementation of customer satisfaction initiative and KPI's obtainin susstainable and measurable Service level improvements through Quality improvements by continuous measurement and controlled processes - e.g.Telephone Queueing Simulation
- Implementation of a centralised 'call-centre' for receiving national phone calls for maintenace and repair of Vaillant Boilers from UK and Ireland. ACD telephone system implemention.
- Implementation of an On-line Booking & Service Management Systems integrated with route planner and PAF for immediate customer localisation idenditifaction
- Design and implementation of a Mobile Service management solution for all mobile service engineers, including details of customer, Service Contracts, Issues, Knowledge base,Parts Catalogue, and Automatic replenishment of stock in the engineers 'Mobile warehouse' (Company Van) and printing of invoice, collection of payment.
- Implmentaion of a mobile solution for the national sales force including customer master details, customer orders, CRM, ABC customer visit planning, Integrated with central CRM and ERP solution.
04/1991 - 01/05/92 CIMIC Multimedia - Senior Partner (projekt for Ford Motor Company)
01/1991 - 01/05/92 Bedford College - Lecturer: Computer Sciences & Maths
09/1989 - 01/04/91 Cranfield University Management School - Post Graduate Sponsorship - - . Halliburton Geophysical Services, Ford Motor Company
05/1986 - 01/09/89 Alfred Teves Group (Automotive T1 supplier)
Rolle
Senior Design -Project Engineer .
- Project Manager für CAD/CAM implentierung.
Production design of ABS Braking controller for all Automotive manufacturers. (e.g. Ford, Opel, VW, Peugeot, Renault, Chysler, Saab, etc).
- CAD / CAM implementation and configuration / Programing (C)
- Design of high volume production of PCB und Controller casing
- PCB design und preparation of CNC g-code data for the automatic component insertion
- Use of AutoCAD, Daisy, Spice
03/1984 - 01/05/86 Marconi Communication (Electronics) Principle Product Design Engineer
Design of high volume mobile radios and base stations emergency services and Military
Electro-mechanical design of the radio casing, keyboard, and PCB using Catia CAD system
02/1982 - 01/03/84 Lucas Aerospace Ltd (Aerospace) – Aeronautical Structural Design
- Design of commercal and milary Aircraft windows and canopies
- Calculation of Birdimact
- Bird impact testing at British Aerospace facilities
- Electro-Mechnanic design of the window heating controllers and PCB
06/1981 - 01/08/82 BTR Automotive (T1 supplier) Automotive Design Engineer
Design of platik und Rubber autotive mouldings for Automotive manafuactures (Ford, Opel, VW, Peugeot, Renault, Chysler, Saab, etc.
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Training Cources
- Registered PRINCE2 Practitioner / PMI Project Management Trained
- Certified ITIL foundations
- Configuration of SD/MM (Sales and Distribution Material Management) Modulen
- EpiServer Web development and content Management tool
- Orcale UPK / OnDemand Web dev. App for end-user documentation and CBT training videos
- ASAP / Solution Manager SAP’s project management methode
- IFS (ERP) ERP solution - Configuration of Sales, Purchasing, Inventory, Engineering, Manufacturing Processes
- OpenERP OpenSource ERP solution - Official & Certified Partner
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Ausbildung/Studium
1989 - 1991 Cranfield University, UK - Master of Science M.Sc - Computer Integrated Manufacturing / Business Integration.
Thesis was sponsored by:
- Halliburton Geographical - Development of new invoicing process for Halliburton UK und was the basis for the globale Process-Redesign-Project.
- Ford Motor Company: Solution for the Mulimedia Documentation of business processes as an aid in the production enviroment using digital video, pictures and voice recognition solutions
1978 - 1982 Luton University – Mechanical and Design engineering
1978 - 1982 Automotive Engineering Design apprenticeship with BTR Automotive
